Conogs Cloud puts a genuine human voice behind every chat, while AI works quietly in the background helping your agents respond faster and smarter.
Every feature is designed to keep the human at the center — agents get AI-powered speed, customers get a real person on the other end.
Suggested replies, tone correction, and sentiment detection appear privately to agents — customers only ever see a human response.
Images, PDFs, spreadsheets, voice notes, and screen recordings — drag, drop, or paste directly into the conversation.
WhatsApp, Instagram, email, and live chat converge into a single queue so no conversation slips through.
Typing indicators, seen receipts, and human response delays — the small details that make chat feel like chat.
Sentiment, resolution time, and CSAT surface automatically — no report-building required.
SSO, role-based permissions, and audit logs on the admin side; a fast, clean composer on the agent side.
Set up your first inbox in under ten minutes.